ANALYSIS OF FIELD FACILITATOR (TPL) TURNOVER AND ITS IMPACT ON THE PERFORMANCE OF KSPPS BAYTUL IKHTIAR

Authors

  • Lusita Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Sahid Bogor
  • Rully Trihantana Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Sahid Bogor
  • Susi Melinasari Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Sahid Bogor

DOI:

https://doi.org/10.56406/sahidbankingjournal.v4i2.250

Keywords:

Turnover Analysis, Employee Performance, KSPPS Baytul Ikhtiar

Abstract

Cooperatives also utilize human resources in carrying out their activities. These resources fill positions such as tellers, customer service, and marketing. In conducting their businesses, cooperatives inevitably encounter various problems and risks arising from their banking activities. These risks must be addressed quickly and appropriately by cooperatives because they directly impact their survival. This study aims to determine the factors that influence Field Assistant (TPL) employee turnover and its impact on cooperative performance. The study provides cooperatives with knowledge in analyzing the influence of Field Assistant (TPL) employee turnover on the performance of sharia cooperatives, enabling them to maximize profits. This study is a field research study with a qualitative descriptive nature. It utilizes several methods, including interviews and documentation.

References

Ableson.1987. Examination of Avoidable and Unavoidable Turnover: Journal of Apllied Psychology.

Cascio, WF. 2003. Managing Human Resources. Productivity Quality of Work. New York: McGraw-Hill/Irwin.

Dessler, 2013. Organizational Behavior FithEdition Irwin McGraw-Hill.

Handoko, T. H. 2001. Manajemen Personalia & Sumber Daya Manusia (Ed.Ke-2).

Handoko, T. Hani. 2005. Manajemen Personalia dan Sumber Daya Manusia. Yogyakarta: BPFE.

Manurung, M.T., dan Ratnawati, I. 2012. Analisis Pengaruh Stres Kerja dan Kepuasan Kerja terhadap Turnover Intention Karyawan (Studi Pada STIKES Widya Husada Semarang). Diponegoro Journal of Management, Vol. 1, No. 2, 145- 157.

Mangkunegara. 2012. Manajemen Sumber Daya Manusia. Bandung: PT. Remaja Rosdakarya.

Mangkunegara, Anwar Prabu. 2001. Manajemen Sumber Daya Manusia Perusahaan. Bandung: PT Remaja Rosdakarya.

Mathis dan Jackson. 2000. Manajemen Sumber Daya Manusia. Jakarta: Gahlia Indonesia.

Mobley. 2011. Organizational Comunication: Relationship to Organizational Climate andJob Satisfaction. Academy Of Management Journal. Vol.20,No.4,592 – 607.

Moeheriono. 2012. "Pengaruh Kinerja Berbasis Kompetensi". Jakarta: Raja Grafindo Persada.

Novliadi, F. 2007. Intensitas Turnover Ditinjau dari Budaya Perusahaan. Medan (ID): USU Repository.

Prawirosentono, 1999. Manajemen Mutu Terpadu (Total Quality Manajemen). Bogor: GhaliaIndonesia.

Rivai. 2009. Manajemen Sumber Daya Manusia untuk Perusahaan. Jakarta: PT Raja Gravindo Persada.

Robbins, S.P. 2006. Perilaku Organisasi (Diana Angelica, Penerjemah). Jakarta: PT. Indeks Kelompok Gramedia.

Robbins, S.P dan Judge, T.A. 2009. Perilaku Organisasi: Organizational Behavior. (Diana Angelica, Penerjemah). Jakarta: Salemba Empat.

Published

2025-05-31

How to Cite

Lusita, Trihantana, R. ., & Melinasari, S. . (2025). ANALYSIS OF FIELD FACILITATOR (TPL) TURNOVER AND ITS IMPACT ON THE PERFORMANCE OF KSPPS BAYTUL IKHTIAR. SAHID BANKING JOURNAL, 4(2), 1–9. https://doi.org/10.56406/sahidbankingjournal.v4i2.250

Issue

Section

BIBLIOGRAPHY

Most read articles by the same author(s)

<< < 1 2 3 4